A Relentless Focus

Adhering to core values brings Omni RMS broad success

Imagine a world where professional aspirations come first, innovation thrives, agility sets the pace and respect is felt throughout every interaction and meeting. Welcome to Omni, where values are not just words on paper; they are the lifeblood of a thriving culture that is always looking toward the future and believes that everyone can achieve their full potential.

Since it was established in 1997, Omni has understood that innovation is the key to success. Leaders value, encourage and celebrate creativity, and it is this driving force that has helped them achieve remarkable growth over the last few years. The organization’s pace of progress has also demanded agility, and Omni understands that being able to adapt swiftly and decisively, empowering each employee and embracing change are catalysts to achieving excellence.

Something that is immediately clear at Omni is that respect isn’t just a courtesy; it’s one of its guiding principles. Every individual, every perspective, is respected as an integral part of the company’s makeup. From the boardroom to the open-plan office, from the virtual huddle to the shared lunch breaks, respect shapes Omni’s interactions, creating an environment where everyone feels welcomed and valued.

Embracing Change to Achieve Greatness

In the wake of the change to hybrid and remote working ushered in by the pandemic, Omni’s management philosophy promotes autonomy while nurturing professional development, regardless of physical location. The firm’s adoption of a hybrid work model has delivered positive outcomes and elevated productivity across all teams. Amir Noormahamod, a recruiting partner who joined Omni in 2021, appreciates the company’s culture of autonomy, viewing the hybrid framework as a testament to trust which enables him to grow and develop professionally. Noormahamod notes that his role has evolved into much more than just a recruiter, saying, “We’re not just recruiters at Omni — we’re more like talent advisors, always ensuring that candidate care is paramount in everything we do.”

Amidst the company’s embrace of hybrid operations, the significance of teamwork remains undiminished at Omni. Managing Director Louise Shaw emphasizes the firm’s commitment to this approach: “While physical presence in the office is not mandated, the essence of Omni’s culture is sacrosanct. We’ve supplemented remote working with initiatives designed to bolster teamwork and our organizational culture.” To help foster this unity, Omni supports monthly in-person team events and has introduced a virtual huddle on Fridays, packed with work and personal updates, celebrations, and fun games.

Investment in employee development is another cornerstone of Omni’s strategy. In recent years, the firm has engaged occupational psychologists to refine selection methodologies and offer managerial training aligned to its DE&I goals. As Shaw explains, “Effective managerial training underpins our diversity goals, and our psychologist partners have imparted invaluable insights to our teams and hiring managers. The outcomes have been significant, resulting in the expansion of our ethnically diverse talent pool by 25%, a reduction in time-to-hire to 31 days from 84, and an impressive 95% approval rating from our stakeholders.”

Notably, Omni’s feedback from unsuccessful candidates stands at an impressive 9 out of 10, another testament to its commitment to excellence. “I think this result tells a huge story around how candidates feel, even when they might be a bit bitter that they’ve not got the job or feel that they might have been denied a great opportunity,” explains Account Director Mairead Wood. “They are still prepared to give positive feedback, which is a testament to the Omni team.”

Such accomplishments serve to galvanize the Omni team, reinforcing their sense of purpose and the amazing positive impact they provide for clients and their talent communities.

Supporting People and Celebrating Success

Omni is also passionate about encouraging professional growth and supporting opportunities for internal career progression. One notable example of this is an individual who joined the team 20 years ago and is now navigating a significant career change. “We’re providing them with comprehensive retraining, enabling the transition from a technology management role to leading our environmental, social and governance programs,” Shaw explains. “That’s what I love about Omni. We actually help people build careers here, and this is a great example of our ethos to nurture careers, whether these are lateral shifts, promotions or complete transformations into new roles.”

Omni’s unwavering commitment to professional development supports its positive organizational culture and inspires respect, trust, loyalty and dedication among its internal staff. It comes as no surprise to learn that Omni proudly boasts a high employee retention rate with minimal turnover.

Omni’s aspirations now extend to a global canvas, with ambitions to help many more diverse enterprises in achieving their talent objectives.

Shaw encapsulates Omni’s focus perfectly, saying, “The focal point for Omni is putting people first. This isn’t just about looking after all the great people working at Omni, but also the focus for our clients and supporting their goals and aspirations too.”